Roper Digital Group
Sparky's Ready Support
Get help with Sparky's Ready apps, account access, portals, privacy requests, account deletion and App Store support.
Contact support
What we support
This support page covers Capstone Ready, AM2 Ready, Journeyman Ready, Red Seal Ready, EWRB Ready, SOLAS Ready, Sparky's Ready Admin, the Learning Portal, the RTO Portal and related account or app workflows.
What to include in a request
- The app or portal name you are using.
- Your device type, iOS version, browser or portal URL if relevant.
- A short description of the problem and the step where it happened.
- Screenshots are helpful, but do not send passwords, private keys, payment card details or sensitive evidence unless support specifically asks for a secure transfer path.
Account deletion and privacy
The iOS apps include account deletion from Account settings where available. You can also contact support for account deletion, data access, correction, consent, privacy choices or trusted-device questions. Some approved training records, generated PDFs, signatures, audit events and billing records may need to be retained for evidence integrity, compliance, dispute handling or lawful business records.
Training and assessment limits
Sparky's Ready apps and portals provide learning, profiling, evidence organisation and readiness support. They do not replace an employer, RTO, assessor, assessment centre, regulator, licensing authority, workplace safety process or official training requirement.